Privacy Policy

We are committed to respecting your privacy and choices

The terms "We" / "Us" / "Our" /" Company" / "TUMBUH" individually and collectively refer to PT Tumbuh Consulting Indonesia, and the terms "You"/" Your" / "Yourself" refer to the users.

This Privacy Policy is a legally binding document between you and TUMBUH. The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the "I Accept" tab or by use of the Website, or by other means). They will govern the relationship between you and TUMBUH for your use of travellers.id website ("Website").

Please read this Privacy Policy carefully; by using the Website, you indicate that you understand, agree, and consent to this Privacy Policy. If you disagree with the terms of this Privacy Policy, please do not use this Website.

By providing us with your Information or using the facilities provided by the Website, You hereby consent to the collection, storage, processing, and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage, and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

User Information

To avail of specific services on our Websites, users must provide certain Information for the registration process: – a) name, b) email address, c) company name, and d) phone number. The Information supplied by the users enables us to improve our sites and provide you with the most user-friendly experience.

All required Information is service dependent, and we may use the above user information to maintain, protect, and improve its services (including advertising services) and develop new services.

Such Information will not be considered sensitive if it is freely available and accessible in the public domain or any law for the time being in force.

Cookies

To improve the responsiveness of the sites for our users, we may use "cookies" or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's interests using the Identified Computer. Unless you voluntarily identify yourself (through submitting our contact form, for example), we will have no way of knowing who you are, even if we assign a cookie to your Computer. The only personal information a cookie can contain is information you supply (an example is when you submit our contact form). A cookie cannot read data off your hard drive. Our advertisers may also assign their cookies to your browser (if you click on their ads), a process we do not control.

Our web servers automatically collect limited Information about your Computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, tailor our site to our users' interests, measure traffic within our site, and let advertisers know the geographic locations from where our visitors come.

Links to the other sites

Our policy discloses the privacy practices for our Website only. However, our site might also provide links to other websites beyond our control. We shall in no way be responsible in way for your use of such sites.

Information Sharing

We share sensitive personal Information with any third party without obtaining the prior consent of the user in the following limited circumstances:

When it is requested or required by law or any court or governmental agency or authority to disclose, for identity verification, the prevention, detection, investigation, including cyber incidents, or prosecution and punishment of offenses. These disclosures are made in good faith, and the belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.

We propose to share such Information within its group companies and officers and employees of such group companies to process personal information on its behalf. We also ensure that these recipients of such Information agree to process such Information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All Information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and strictly limited. However, as effective as our security measures are, no security system is impenetrable. Therefore, we cannot guarantee the security of our database, nor can we guarantee that the Information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However, the Internet is an ever-evolving medium. Therefore, we may change our Privacy Policy occasionally to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the Information was collected, regardless of the new policy.

Grievance Redressal

Redressal Mechanism: Any complaints, abuse, or concerns regarding content and comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned through email signed with the electronic signature to hi@travellers.id.

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