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Growth in Action: RED Communication

Digital Agency Jakarta, Indonesia
Partnered with REDComm to manage leading brands across travel, lifestyle, and consumer goods — building engagement, resolving customer needs, and sparking memorable brand experiences.
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How We Helped

From 2013 to 2018, our Founder was trusted by RED Communication (REDComm), one of Indonesia's leading independent digital agencies. This collaboration involved multiple major brands, where we assumed daily execution and customer-facing responsibilities that significantly shaped brand perception and loyalty.

The work spanned content creation and social media management, as well as campaign execution and customer engagement, ensuring each brand's voice resonated with its target audience. By embedding into REDComm's operations, we delivered reliable, hands-on support that combined creativity with accountability.

Engagement Type
Client Our direct client, either using our Founder's personal name, our old brand name (@TravellersID), or TUMBUH Growth Consultant.
Timeframe
Jul 2013 – Jan 2015 • 1 yrs 7 mos
Areas of Impact
Digital Marketing

Highlights & Impact

  • Airline account management — oversaw Tigerair Mandala's daily social media, managing interactions and resolving customer concerns with consistency and empathy.
  • Consumer engagement — built strong online connections for Kopi Kapal Api through content and interactive campaigns, including travel activations.
  • Retail presence — supported Uniqlo Indonesia in crafting content and maintaining daily engagement with local audiences.
  • Campaign execution — arranged and managed tactical travel activities for Samsung Mobile Indonesia to drive campaign impact.
REDComm Logo

About

RED Communication (REDComm) is a strategic digital marketing agency recognized as Indonesia's Independent Agency of the Year 2017 and nominated for multiple awards in 2018, including Best of Culture, Digital Agency of the Year, and Independent Agency of the Year.
  Founded: 2001
  Digital Agency
  Jakarta, Indonesia
  Visit Website

Showcasing Impact

A glimpse into the initiatives and experiences that brought purpose, creativity, and measurable engagement to life — demonstrating the work behind every milestone.

Tigerair Mandala Logo
Kopi Kapal Api Logo
Samsung Logo
Uniqlo Logo

From Those Who Lived It

Photo of Kania Kismadi

From Those Who Lived It

Tony answered every comment and complaint patiently, turning followers into friends. His empathy and reliability won the love and respect of the community, proving him to be the best man for the job.

Kania Kismadi

Social Media Manager, RED Communication
Read Full Story

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Discover how TUMBUH has partnered across industries and engagement types, bringing creativity, strategy, and purpose-driven results to each collaboration.

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